All website purchases are shipped via UPS Ground (unless otherwise requested) and are fully insured with tracking available. The customer is responsible for all shipping costs. Grace Maker is not responsible for shipping delays once a package has left our care. Orders over $500 are eligible for free UPS Ground Shipping. This option will automatically be selected at checkout if you meet the order amount. If you would prefer a faster shipping method, you may unselect the free option and choose a different shipping speed. Standard UPS Ground shipping takes approximately 3-5 business days.